{"id":18770,"date":"2025-08-29T11:48:49","date_gmt":"2025-08-29T09:48:49","guid":{"rendered":"https:\/\/www.virteem.fr\/?page_id=18770"},"modified":"2025-09-08T19:30:53","modified_gmt":"2025-09-08T17:30:53","slug":"livre-blanc-services-publics-accessibles-24h-24-guide-pour-un-deploiement-rapide","status":"publish","type":"page","link":"https:\/\/www.virteem.fr\/en\/livre-blanc-services-publics-accessibles-24h-24-guide-pour-un-deploiement-rapide\/","title":{"rendered":"Livre Blanc &#8211; Services publics accessibles 24h\/24 : guide pour un d\u00e9ploiement rapide"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18770\" class=\"elementor elementor-18770\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d35befe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d35befe\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-23a718d\" data-id=\"23a718d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9ed1a1b elementor-widget elementor-widget-spacer\" data-id=\"9ed1a1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6a2132e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6a2132e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-87fd0b6\" data-id=\"87fd0b6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a5cb0f7 grve-elementor-align-center elementor-widget elementor-widget-impeka_title\" data-id=\"a5cb0f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"impeka_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"grve-element grve-title grve-h1\"><span>Services publics accessibles 24h\/24 : guide pour un d\u00e9ploiement rapide<br><\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fa4d3f6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fa4d3f6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-035c514\" data-id=\"035c514\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1cd35d4 elementor-widget elementor-widget-spacer\" data-id=\"1cd35d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4796501 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4796501\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ec2264\" data-id=\"3ec2264\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9f34329 grve-elementor-align-left elementor-widget elementor-widget-impeka_image_single\" data-id=\"9f34329\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"impeka_image_single.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"grve-element grve-image\">\r\n\t<div class=\"grve-image-item\">\r\n\t\t\r\n\r\n<div class=\"grve-image-wrapper grve-none\">\r\n\t\t<div class=\"grve-thumbnail-wrapper\"  style=\"width: 1380px;\"><div class=\"grve-thumbnail\"  style=\"padding-top: 37.174%;\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1380\" height=\"513\" src=\"https:\/\/www.virteem.fr\/wp-content\/uploads\/2025\/08\/Vignette-Blog-74.png\" class=\"attachment-full size-full grve-lazy-load lazyload\" alt=\"Services publics accessibles 24h\/24 : guide pour un d\u00e9ploiement rapide\" data-column-space=\"auto\" data-lazyload=\"\" data-grve-filter=\"yes\" srcset=\"https:\/\/www.virteem.fr\/wp-content\/themes\/impeka\/images\/empty\/empty.png\" data-src=\"https:\/\/www.virteem.fr\/wp-content\/uploads\/2025\/08\/Vignette-Blog-74.png\" data-sizes=\"auto\" data-srcset=\"https:\/\/www.virteem.fr\/wp-content\/uploads\/2025\/08\/Vignette-Blog-74.png 1380w, https:\/\/www.virteem.fr\/wp-content\/uploads\/2025\/08\/Vignette-Blog-74-300x112.png 300w, https:\/\/www.virteem.fr\/wp-content\/uploads\/2025\/08\/Vignette-Blog-74-1024x381.png 1024w, https:\/\/www.virteem.fr\/wp-content\/uploads\/2025\/08\/Vignette-Blog-74-768x285.png 768w, https:\/\/www.virteem.fr\/wp-content\/uploads\/2025\/08\/Vignette-Blog-74-18x7.png 18w, https:\/\/www.virteem.fr\/wp-content\/uploads\/2025\/08\/Vignette-Blog-74-500x186.png 500w, https:\/\/www.virteem.fr\/wp-content\/uploads\/2025\/08\/Vignette-Blog-74-800x297.png 800w, https:\/\/www.virteem.fr\/wp-content\/uploads\/2025\/08\/Vignette-Blog-74-1280x476.png 1280w\" data-expand=\"1\" \/><\/div><\/div>\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6ef5428 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6ef5428\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8513ee4\" data-id=\"8513ee4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61e559b elementor-widget elementor-widget-spacer\" data-id=\"61e559b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7225742 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7225742\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7a65661\" data-id=\"7a65661\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa59e3e grve-elementor-align-left elementor-widget elementor-widget-impeka_title\" data-id=\"fa59e3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"impeka_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"grve-element grve-title grve-h3 grve-text-primary-1\"><span>Introduction<br><\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bee5a47 elementor-widget elementor-widget-text-editor\" data-id=\"bee5a47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"241\" data-end=\"655\">Les derni\u00e8res ann\u00e9es ont vu \u00e9merger des <strong>technologies num\u00e9riques capables de transformer les services publics. <\/strong>Autrefois r\u00e9serv\u00e9es aux grandes entreprises priv\u00e9es, ces innovations trouvent d\u00e9sormais leur place dans ce secteur : <strong data-start=\"653\" data-end=\"728\">outils immersifs, plateformes virtuelles et services accessibles 24h\/24<\/strong> d\u00e9montrent leur efficacit\u00e9 pour moderniser la relation entre administrations et citoyens.<br \/><br \/>Une question centrale demeure : <strong>comment les services publics peuvent-ils tirer parti de ces avanc\u00e9es sans lancer de projets lourds, complexes ou co\u00fbteux ?<\/strong> <br \/><br \/>Gr\u00e2ce \u00e0 des solutions num\u00e9riques fiables et d\u00e9ployables rapidement, il est aujourd\u2019hui possible d\u2019am\u00e9liorer l\u2019accessibilit\u00e9 des services publics et de r\u00e9pondre plus efficacement aux besoins des citoyens sans accro\u00eetre la pression sur les agents. Ce livre blanc explore les solutions concr\u00e8tes pour r\u00e9ussir cette <strong data-start=\"1344\" data-end=\"1371\">transformation digitale<\/strong> en quelques semaines.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d3bace6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d3bace6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9b500ac\" data-id=\"9b500ac\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-776d134 elementor-widget elementor-widget-spacer\" data-id=\"776d134\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4f59c5f elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"4f59c5f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-8287df5\" data-id=\"8287df5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9614057 elementor-widget elementor-widget-image\" data-id=\"9614057\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.virteem.fr\/wp-content\/uploads\/elementor\/thumbs\/scenes-de-personnes-au-travail-scaled-rayrn1eyncggaepcvilp86r973dihg8m77fxy55e94.jpg\" title=\"Livre Blanc &#8211; Services publics accessibles 24h\/24 : guide pour un d\u00e9ploiement rapide\" alt=\"Services publics accessibles 24h\/24 : guide pour un d\u00e9ploiement rapide\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-5b835e8\" data-id=\"5b835e8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f0320f elementor-widget elementor-widget-text-editor\" data-id=\"2f0320f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em><strong>La soci\u00e9t\u00e9 \u00e9volue vers un fonctionnement o\u00f9 la disponibilit\u00e9 devient la norme. Les plateformes priv\u00e9es, qu\u2019il s\u2019agisse de banques, de services de mobilit\u00e9 ou d\u2019informations, sont d\u00e9sormais accessibles en continu.<\/strong><\/em><\/p>\n<p data-start=\"304\" data-end=\"1652\">Dans ce contexte, maintenir des services publics limit\u00e9s \u00e0 des horaires d\u2019ouverture restreints creuse une fracture d\u2019usage. L\u2019enjeu d\u00e9passe la simple praticit\u00e9 : il s\u2019agit de transformer la relation entre l\u2019administration et les usagers en am\u00e9liorant l\u2019efficacit\u00e9 administrative, en r\u00e9duisant la pression sur les guichets physiques et en garantissant une \u00e9galit\u00e9 d\u2019acc\u00e8s aux services publics, m\u00eame dans les territoires ruraux ou isol\u00e9s.<br \/><br \/>Aujourd\u2019hui, les solutions num\u00e9riques apparaissent comme une alternative int\u00e9ressante, mais elles restent limit\u00e9es lorsqu\u2019elles se r\u00e9sument \u00e0 des formulaires ou d\u00e9marches d\u00e9mat\u00e9rialis\u00e9es. \u00c0 l&rsquo;inverse, les technologies immersives comme les visites virtuelles interactives ouvrent de nouvelles perspectives. Elles cr\u00e9ent alors une pr\u00e9sence flexible et r\u00e9active pour fluidifier les d\u00e9marches et permettre une continuit\u00e9 du service public.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6a4b210 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6a4b210\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2269036\" data-id=\"2269036\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63dc290 elementor-widget elementor-widget-spacer\" data-id=\"63dc290\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0031fa1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0031fa1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0d822fd\" data-id=\"0d822fd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-31e99c7 grve-elementor-align-center elementor-widget elementor-widget-impeka_title\" data-id=\"31e99c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"impeka_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 data-animation=\"appear-down\" data-delay=\"200\" data-duration=\"normal\" class=\"grve-element grve-title grve-appear-animation grve-advanced-animation grve-animated-item grve-h4 grve-text-white\"><span>Quelques chiffres cl\u00e9s<br><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-82a74d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"82a74d7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-b970ee1\" data-id=\"b970ee1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b4c4e0 grve-elementor-align-center elementor-widget elementor-widget-impeka_counter\" data-id=\"3b4c4e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"impeka_counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-animation=\"fade-in-up\" data-delay=\"300\" data-duration=\"very-fast\" class=\"grve-element grve-counter grve-animated-item\"><div class=\"grve-counter-content\"><div class=\"grve-counter-item grve-h3 grve-text-white\"><span data-thousands-separator-vis=\"yes\" data-thousands-separator=\"\" data-prefix=\"\" data-suffix=\"%\" data-start-val=\"10\" data-end-val=\"52\" data-decimal-points=\"0\" data-decimal-separator=\"\" >10<\/span><\/div><h3 class=\"grve-counter-title grve-leader-text grve-text-white\">des administrations fran\u00e7aises ont d\u00e9ploy\u00e9 au moins une solution num\u00e9rique immersive depuis 2024<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-403abf8\" data-id=\"403abf8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4839be6 grve-elementor-align-center elementor-widget elementor-widget-impeka_counter\" data-id=\"4839be6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"impeka_counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-animation=\"fade-in-up\" data-delay=\"300\" data-duration=\"very-fast\" class=\"grve-element grve-counter grve-animated-item\"><div class=\"grve-counter-content\"><div class=\"grve-counter-item grve-h3 grve-text-white\"><span data-thousands-separator-vis=\"yes\" data-thousands-separator=\"\" data-prefix=\"\" data-suffix=\"%\" data-start-val=\"0\" data-end-val=\"30\" data-decimal-points=\"0\" data-decimal-separator=\"\" >0<\/span><\/div><h3 class=\"grve-counter-title grve-leader-text grve-text-white\">de r\u00e9duction du temps moyen de traitement des demandes gr\u00e2ce aux outils immersifs<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-51a8e2b\" data-id=\"51a8e2b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-92015b1 grve-elementor-align-center elementor-widget elementor-widget-impeka_counter\" data-id=\"92015b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"impeka_counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-animation=\"fade-in-up\" data-delay=\"300\" data-duration=\"very-fast\" class=\"grve-element grve-counter grve-animated-item\"><div class=\"grve-counter-content\"><div class=\"grve-counter-item grve-h3 grve-text-white\"><span data-thousands-separator-vis=\"yes\" data-thousands-separator=\"\" data-prefix=\" \" data-suffix=\"%\" data-start-val=\"50\" data-end-val=\"76\" data-decimal-points=\"0\" data-decimal-separator=\"\" >50<\/span><\/div><h3 class=\"grve-counter-title grve-leader-text grve-text-white\">des usagers pr\u00e9f\u00e8rent une interaction digitale immersive \u00e0 un contact t\u00e9l\u00e9phonique classique<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5938a6 elementor-widget elementor-widget-menu-anchor\" data-id=\"f5938a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"PF\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-154ff3a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"154ff3a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5365144\" data-id=\"5365144\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c02231a elementor-widget elementor-widget-spacer\" data-id=\"c02231a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f895319 elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"f895319\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-42049c5\" data-id=\"42049c5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cebfc4e grve-elementor-align-left elementor-widget elementor-widget-impeka_title\" data-id=\"cebfc4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"impeka_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"grve-element grve-title grve-h3\"><span>Acc\u00e9dez au contenu complet en t\u00e9l\u00e9chargeant le livre blanc<br><\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45708d9 elementor-widget elementor-widget-text-editor\" data-id=\"45708d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Analyse d\u00e9taill\u00e9e, tendances du secteur, bonnes pratiques, conseils op\u00e9rationnels &#8230;\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-287bd94\" data-id=\"287bd94\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cec5d8b elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"cec5d8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Livre Blanc - Visites virtuelles interactives : l&#039;innovation au service des mus\u00e9es\" aria-label=\"Livre Blanc - Visites virtuelles interactives : l&#039;innovation au service des mus\u00e9es\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"18770\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"cec5d8b\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Services publics 24h\/24 : guide pour un d\u00e9ploiement efficace\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"18770\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-nom elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-nom\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom Pr\u00e9nom\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[nom]\" id=\"form-field-nom\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nom\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_686d78f elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_686d78f\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tT\u00e9l\u00e9phone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_686d78f]\" id=\"form-field-field_686d78f\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"T\u00e9l\u00e9phone\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Seuls les caract\u00e8res de num\u00e9ros de t\u00e9l\u00e9phone (#, -, *, etc.) sont accept\u00e9s.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_3bc9f4a elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_3bc9f4a\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tSoci\u00e9t\u00e9\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_3bc9f4a]\" id=\"form-field-field_3bc9f4a\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Soci\u00e9t\u00e9\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha elementor-field-group elementor-column elementor-field-group-field_6686a46 elementor-col-100\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_6686a46\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LdXKZMpAAAAAKEgSZOZAt6td_nKrbuAfBa2ThAu\" data-type=\"v2_checkbox\" data-theme=\"light\" data-size=\"normal\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm elementor-animation-grow\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Envoyer<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-42fbc33 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"42fbc33\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6bf81b9\" data-id=\"6bf81b9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a2a9ec2 grve-elementor-align-left elementor-widget elementor-widget-impeka_button\" data-id=\"a2a9ec2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"impeka_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-animation=\"fade-in-right\" data-delay=\"0\" data-duration=\"slow\" class=\"grve-element grve-animated-item\"><a href=\"https:\/\/www.virteem.fr\/blog\/\" class=\"grve-btn-text grve-btn-line grve-line-left grve-text-primary-1 grve-text-hover-primary-1 grve-btn-medium\">\r\n\t\t<div class=\"grve-btn-inner\">\r\n\t\t<span>D\u00e9couvrez les derni\u00e8res actualit\u00e9s et innovations en r\u00e9alit\u00e9 virtuelle<\/span>\r\n\t\t\t<span class=\"grve-line grve-bg-primary-1\"><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f9da0cd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f9da0cd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d756391\" data-id=\"d756391\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d91c5e2 elementor-widget elementor-widget-spacer\" data-id=\"d91c5e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bd05014 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bd05014\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ef2c875\" data-id=\"ef2c875\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3a29dad grve-elementor-align-left elementor-widget elementor-widget-impeka_typed_text\" data-id=\"3a29dad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"impeka_typed_text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"grve-element grve-typed-text grve-h3\"><span class=\"grve-typed-text-prefix\"> <\/span><span class=\"grve-animated-text\"><span id=\"grve-typed-item-6a3604e8a4bd3\" class=\"grve-text-white\"><span class=\"grve-hidden\">\u00c7a vous tente ?;On s'appelle ?<\/span><\/span><\/span><span class=\"grve-typed-text-suffix\"> <\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6ebdae elementor-widget elementor-widget-text-editor\" data-id=\"a6ebdae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Contactez-nous pour obtenir une d\u00e9monstration adapt\u00e9e \u00e0 vos besoins.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e19d72f\" data-id=\"e19d72f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dd16933 grve-elementor-align-center elementor-widget elementor-widget-impeka_button\" data-id=\"dd16933\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"impeka_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"grve-element\"><a href=\"\/contact\/\" class=\"grve-btn-text grve-btn-line grve-line-left grve-text-white grve-text-hover-white grve-btn-medium\">\r\n\t\t<div class=\"grve-btn-inner\">\r\n\t\t<span>Contact<\/span>\r\n\t\t\t<span class=\"grve-line grve-bg-white\"><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Le guide Services publics accessibles 24h\/24 pr\u00e9sente les cl\u00e9s pour r\u00e9ussir le d\u00e9ploiement rapide de solutions num\u00e9riques au service des citoyens. Accessibilit\u00e9, continuit\u00e9 et efficacit\u00e9 sont au c\u0153ur de cette transformation, permettant d\u2019am\u00e9liorer l\u2019exp\u00e9rience usager et de renforcer la modernisation des services publics.<\/p>","protected":false},"author":3,"featured_media":18773,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Services publics 24h\/24 : guide pour un d\u00e9ploiement efficace","_seopress_titles_desc":"D\u00e9couvrez comment d\u00e9ployer rapidement des services publics num\u00e9riques accessibles 24h\/24 pour am\u00e9liorer l\u2019exp\u00e9rience citoyenne.","_seopress_robots_index":"","inline_featured_image":false,"_vp_format_video_url":"","_vp_image_focal_point":[],"footnotes":""},"class_list":["post-18770","page","type-page","status-publish","has-post-thumbnail","hentry","grve-entry-item"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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